FLOOR CARE: CARPET CLEANING

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IMPRESSIVE CARE

ServiceNational has an impressive reputation as one of Canada’s leading retail carpet cleaners that comes with almost 20 years of industry experience. Regardless of the kind of carpet you have in your stores, we offer the right solution to get it clean, using environmentally responsible solutions.

Our team of professionals uses the latest equipment, including powerful, truck-mounted units. Our programs also meet or exceed standards set by the Institute of Inspection Cleaning and Restoration Certification (IICRC).

Carpet protection is also available to prevent spots from becoming permanent stains.

Cleaning Methods

Hot Water Extraction (HWE)
Nothing protects your carpet investment better than HWE. Our certified technicians use this preferred method to remove dirt, bad stains and allergens.

Dry Steam Carpet Cleaning – Quick Dry
Dry steaming allows us to process more hot water through the carpet, making it perfect for cleaning heavily soiled or stained areas. This generates superior results with almost no drying time required.

EnviroCare™
People with respiratory issues must also be considered. Our EnviroCare™ carpet cleaning systems use only hypoallergenic and environmentally friendly solutions to deep clean all types of carpet. Our deep vacuuming systems have HEPA filters that lift soil and dust, and then trap it to prevent the particles from becoming airborne again. In addition, our programs meet or exceed those set by the Institute of Inspection Cleaning and Restoration Certification (IICRC).

Fibre Protective Treatment
Protector won’t change the look or feel of your carpet. Instead, it will repel spills, block stains and resist soiling to help keep your carpets cleaner longer. With protector, most fresh spills will clean up easily with just water.

Care Process

Step 1 – Our cleaning process starts with the management of soil entering your store. Ideally, you should place matting inside your entrance to minimize soil and ice melt getting beyond the front door. This is particularly important for stores with direct entry from the street.

Step 2 – Many retailers only clean a carpet when it looks stained and dirty. However, a carefully considered program goes beyond that and stops the cycle of carpet wear-out, resulting in premature replacement. Our consultants will access your needs and provide an IICRC (International Institute of Carpet and Restoration Certification) approved care program that meets the maintenance specifications of major carpet mills.

Step 3 – Once our program is approved, we will determine the best timing for each service call. We recommend vacuuming weekly.

Step 4 – After every service, our technicians will inform you of any issues they encountered. Plus, we will regularly inspect your space to ensure the program is performing, as it should.

First-Aid for Spills

When Spills Happen
Today’s stain-resistant fabrics make treating spills much easier. Still, no carpet is 100% resistant. The key is to act QUICKLY:

Step One: Absorb the Spill

  • Blot the spot with a dry white absorbent cloth, or plain white paper towel. A coloured material may transfer ink or dye to your carpet). Continue blotting until the area is damp. Semi-solids like food may need to be scooped up with a spoon. Dry, solid bits can be vacuumed.
  • Do not scrub or use a brush. Bristles and harsh scrubbing can cause fraying and texture change.

Step Two: Treat the Stain

  • Use one of these cleaners approved by the Carpet and Rug Institute. Though any of these listed have been laboratory tested, you should still test them first on a scrap of carpet or in an out-of-sight place.
  • Follow the product’s directions carefully, and remember more is not better. Apply a small amount of the cleaner to a white cloth, and work in gently from the edges to the center. Blot; don’t scrub! You may need to do this several times to remove the spot. Once gone, blot the area with clear water to remove any remaining product.
Carpet Repair

We have the fix for your carpet
Don’t give up on your old carpet before you call the repair experts at ServiceNational. Our technicians can potentially add years to the life of your carpet by fixing: split seams, burns, tears, waves and ripples. We can also remove seemingly permanent stains.

Here are two repair techniques that we employ:

> Re-stretching 
We repair rippled and wrinkled carpet by stretching it and re-cutting along the edges to remove excess material.

> Cut and Plug

We first extract hidden areas carpet and then use hot glue to adhere the patch to areas of deep stain, burn or other damage.